Learners
How to START, RESUME and VIEW a course.
Step 1: Sign into your account. Step 2: You will be taken to the 'My Courses' page which shows all the courses you are enrolled in. Step 3. Each course will be displayed with a status: START COURSE - Click on this button to begin a new course. RESUME ...
How to view and download your certificate.
To access Certificates awarded for courses completed; Log into account. At the top right-hand corner, you will see your initial icon. Select the small arrow. A list of options will populate. Navigate to "My Account", once selected, you will be taken ...
How to reset your password.
Step 1: Go to https://academy.symptai.com/sign-in Step 2: Click the 'Forgot login details' option. Step 3: Enter your email address or username and Click 'Send'. You will receive an email with instructions on how to reset your password. Step 4: ...
How to view your POINTS, LEVEL and BADGES earned on the LEADERBOARD.
Step 1: Sign In Step 2: Click the number on the banner at the top right-hand corner of the page. Step 3: The LEADERBOARD shows learners ranked by the highest amount of points accumulated so each learner has an overview of their ranking compared to ...
How to send and receive messages.
Step 1: Sign In Step 2: At the top right-hand corner, click on the message icon shown below then click on 'Inbox'. Step 3: Click on the words INCOMING or SENT to view messages in that category. INCOMING - these are messages you receive from other ...
How To Sign In?
Step 1: Open a new browser window and in the address bar type: https://academy.symptai.com/ Click the blue button that reads 'ENTER' Step 2: Enter your Information and click the blue button 'SIGN IN'. Username: Your username is sent to you in an ...